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ALi Tech

IT Services · 01 of 06

Managed IT Support

Everyday technology support that keeps your organisation working.

DEVICE FLEET · PATCH ROLLOUTHELPDESKPassword resetNew starter setupPrinter offlineLaptop refreshLeaver access removed40 DEVICES · 39 UP TO DATE · 1 IN PROGRESSILLUSTRATIVE

Staff and students need their devices, accounts and systems to work every morning. We run the helpdesk, keep every device patched, and set people up properly on their first day and close them down on their last.

01
Helpdesk
One place for staff and student IT queries, answered by engineers who know your setup.
02
Device management
Laptops, desktops and tablets enrolled, configured and tracked.
03
Patching and updates
Operating system and application updates applied on a schedule, not when something breaks.
04
Joiner and leaver setup
Accounts, licences and devices ready on day one, and access removed the day someone leaves.
05
Ongoing support
Regular contact with the same team, so problems are fixed at the cause.

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